Dear Support,
We are trying to get a video to appear on a marker. We have succesfully imported it and we can see it play and pause and all that in the editor, but when we export the file and try to open the file using the .bat file BuildAR Viewer Pro consistently crashes. We have tried it on both a labtop and a tablet.
Reopening the file in the editor does not seem to cause any problems.
can you help us out to get the file containing the video to open on the tablet?
Kind regards,