BuildAR Support Forum

Hello togheter,

I have detected some issues with the 2.2.1 version, after testing it in several computer:

1 - Problem with Collada files.:

The problem occurs when you are using lights in the 3D scene (.dae), BuildAR only use its default light system for the collada models when you delete all the lights in your 3D scene, then the 3D model appears properly illuminated.

2 - Music starts playing while loading.:

This issue was fixed with the 1.1.4 version, the problem is that all the sounds starts playing at same time when the scene is loading and in case of looping sounds doesn't stop untill the marker is shown to the camera.

3 - Threshold window.:

In this case the threshold works but doesn't show the black&white window, to adjust the parameters.

4 - Default logo.:

This is the most strange thing I have detected, the issue is that BuildAR viewer loads the HitlabNZ logo when when you open the program and go --> Open scene --> open. But if you right click the .scn file and go "open with --> BuildAR viewer" or double click it if you previously assigned BuildAR viewer to open it, the logo is OK, the program shows the logo you saved in the BuildAR Pro editor.

Specs.:

BuildAR Pro 2
3D Program - Blender 3D 2.61
OS  Windows 7
Phenom 2 X6 1100T
Radeon 6970

I hope this will help you.

Thanks in advance.

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