Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - buildaradmin

Pages: [1] 2
General Support / Holiday Notice
« on: January 19, 2012, 11:58:09 am »
Our office is currently closed from 19 - 29 Jan 2012.
The paypal payment won't be processed during the break.
We'll be back on the 30th Jan 2012 and reply your questions as soon as get back

BuildAR Sales Team

Bugs / BuildAR Mac Pro version 1.2 update
« on: October 06, 2011, 03:51:29 pm »
BuildAR Mac Pro version 1.2 has been updated and ready for download.

The bug related to saving issues now's been fixed.

Bugs / Re: Mac problem 2
« on: October 06, 2011, 03:49:06 pm »
Hi Micro,

BuildAR Mac Pro version 1.2 is ready for download on our website.
The bug related to saving issue has been fixed.

Click to download.


FAQ / HD web camera with BuildAR performance
« on: September 05, 2011, 04:07:27 pm »
We've made a list of web cameras we’ve tried with BuildAR. We found out that according to the camera specification, we get different resolution and frame rates. We’ll update this list whenever we have a chance to try different web cams. You can adjust web-cam frame rates and the resolution in BuildAR software.

Click to see the comparision table.

FAQ / Can the viewer be setup to autoload the files and goto fullscreen?
« on: September 05, 2011, 04:05:17 pm »
Yes. Please click to see more details about this function.

FAQ / Can I use a camcorder with BuildAR?
« on: September 05, 2011, 04:03:39 pm »
Not currently, but we are working on this.

To disable the logo, click on "Scene" in the tree on the left hand side of the interface. It's the root element. A small configuration panel will appear in the bottom left where you can enable/disable the logo, or select an alternative logo. The settings here are per-scene, meaning you can select a different logo for each scene, or whether the scene shows a logo at all.

FAQ / Can 3D animation be controlled using the PC keyboard?
« on: September 05, 2011, 04:01:59 pm »
Currently there isn't support for keyboard interaction for controlling animation. Animations can be started and stopped when markers are detected, but not when keys are pressed.

FAQ / What is the best animation format to export in BuildAR?
« on: September 05, 2011, 04:01:15 pm »
The best animation format are the .ive(the native file format for OpenSceneGraph) .osg and .fbx file formats. If you are using 3D Studio Max you can export your scene directly to IVE by installing OSGExp plugin available from

FAQ / How to create an animation model ive file?
« on: September 05, 2011, 04:00:28 pm »
To create an animated .ive file, one option is to use 3D Studio Max. You can export your scene directly to IVE by installing the OSGExp plugin available from

FAQ / Can I save a recorded video of my session with BuildAR to a file?
« on: September 05, 2011, 03:59:53 pm »
Yes, you can do this, but not from within BuildAR itself. BuildAR does not support video recording, but you can easily use a separate program such as CamStudio or Fraps to record what happens on the screen while you are using BuildAR.

FAQ / Does BuildAR support HD (widescreen) resolutions?
« on: September 05, 2011, 03:59:25 pm »
Yes, however the BuildAR display resolution depends upon your webcam's video capture capabilities. You will need a HD-ready webcam with the proper drivers installed in order to use the higher resolutions. The Logitech HD Pro C910 Webcam works well for displaying HD video in BuildAR.

FAQ / Can I view my BuildAR scenes on a website using Adobe Flash?
« on: September 05, 2011, 03:48:53 pm »
BuildAR has many features and performance optimizations that make it unsuitable for compatibility with Flash (swf). BuildAR relies on many external software libraries that allow it to support a wide range of 3D model formats and media types. In addition, it makes use of hardware graphics acceleration, which allows it to support complex AR scenes with many high-polygon models. The Flash-based AR applications that can be seen online are generally not hardware accelerated, so they are limited when it comes to graphics capabilities.

The 3D models are relatively simple, and they do not support many markers and models on the screen at once. BuildAR is a desktop application for users who desire high performance, compatibility with a wide range of file formats, and an intuitive, user-friendly design experience.

FAQ / Is there any trial version for BuildAR Pro?
« on: September 05, 2011, 03:33:06 pm »
Yes. Please click here to download

General Support / Read this before you post questions!
« on: August 21, 2011, 10:41:52 am »
Please put below details for us to analyse the error related your question.

Your BuildAR version: (BuildAR Free?, BuildAR Pro limited?, BuildAR Pro Full license?)

Your Computer specification:
Graphics card:

Pages: [1] 2