BuildAR Support Forum

I have created two markers, 80mm by 80mm with the black box around the outside per the tutorial. I load the markers, and assign the box/hitlabz symbol to one or the other, but I am unable to get the 3D image to appear on the marker. I have uninstalled, reinstalled, redrew, reprinted, reassigned, etc. I even upgraded my webcam, and have tryed every comination of settings.

Does anyone know what the issue could be? I am using the free version of the software for a final class project on Windows Vista on a Gateway laptop. Please advise!