BuildAR Support Forum

Support => Bugs => Topic started by: BN_Engineer on October 29, 2011, 12:08:59 pm

Title: Issue with video on marker
Post by: BN_Engineer on October 29, 2011, 12:08:59 pm
Dear Support,

We are trying to get a video to appear on a marker. We have succesfully imported it and we can see it play and pause and all that in the editor, but when we export the file and try to open the file using the .bat file BuildAR Viewer Pro consistently crashes. We have tried it on both a labtop and a tablet.
Reopening the file in the editor does not seem to cause any problems.

can you help us out to get the file containing the video to open on the tablet?

Kind regards,
Title: Re: Issue with video on marker
Post by: gabrielsalas on October 29, 2011, 05:05:46 pm
HI there,

What version of BuildAR are you using?  Could you send us the .scn and .bat files at support@buildar.org to assess the situation?

Best regards,

- Gabriel
Title: Re: Issue with video on marker
Post by: BN_Engineer on November 01, 2011, 10:35:45 pm
seems we kind of fixed the issue.

for all markers we make relative paths in the bat/scn.
this works for all, except the movies.
movies seems to be needing an exact path in the .bat, else the application stops working.

Title: Re: Issue with video on marker
Post by: Pashenkaz on February 01, 2019, 09:33:06 pm
We like your content to take a look at this every day that it is.